1 Facilities and activities is a general term encompassing nuclear facilities, all uses of sources of ionizing radiation, all radioactive waste management activities, transport of radioactive material and any other activity or circumstances in which people may be exposed to radiation risks arising from naturally occurring or artificial sources. See footnote 3 of GSR Part 1 (Rev. 1) [2] for a more complete definition.

2Includes human, technical and organizational aspects.

3INTERNATIONAL ATOMIC ENERGY AGENCY, Organization and Staffing of the Regulatory Body for Nuclear Facilities, IAEA Safety Standards Series No. GS-G-1.1, IAEA, Vienna (2002).

4FOOD AND AGRICULTURE ORGANIZATION OF THE UNITED NATIONS, INTERNATIONAL ATOMIC ENERGY AGENCY, INTERNATIONAL LABOUR OFFICE, PAN AMERICAN HEALTH ORGANIZATION, WORLD HEALTH ORGANIZATION, Regulatory Control of Radiation Sources, IAEA Safety Standards Series No. GS-G-1.5, IAEA, Vienna (2004).

5INTERNATIONAL ATOMIC ENERGY AGENCY, Use of External Experts by the Regulatory Body, IAEA Safety Standards Series No. GSG-4, IAEA, Vienna (2013).

6A systemic approach is an approach relating to a system as a whole, in which the interactions between technical, human and organizational factors are duly considered.

7Crisis management here means the ability to manage different types of crisis situation that might have an impact on the regulatory body’s capability to perform its functions.

8Resources include individuals (the number of individuals and their competences), infrastructure, the working environment, knowledge and information, and suppliers, as well as material and financial resources [15].

9An intelligent customer capability is the capability of the organization to have a clear understanding and knowledge of the product or service being supplied. The intelligent customer concept relates mainly to a capability required of organizations when using contractors or external expert support